We aim to provide a smooth delivery experience and process orders as efficiently as possible.
Processing Time
Orders are generally processed within 1–3 business days after payment has been confirmed.
Additional processing time may be required during holidays, special promotions, peak shopping periods, or periods of unusually high demand.
Estimated Transit Times
The following are general delivery estimates:
- Standard Shipping: 5–14 business days
- Express Shipping: 2–7 business days
- International Shipping: 7–21 business days
These estimates are provided for guidance only and do not represent guaranteed delivery dates.
Tracking
Tracking details may become available after the package has been handed to the shipping carrier.
It is normal for tracking information to take some time to update after dispatch.
Delivery Information
Please make sure your shipping address and contact information are correct before placing your order.
We cannot always be responsible for delays or additional costs resulting from incomplete or incorrect delivery information.
Delays Beyond Our Control
Shipping times may be affected by severe weather, carrier interruptions, customs processing, transportation issues, public holidays, or other unexpected circumstances.
International Orders
Customers receiving international shipments may be required to pay customs duties, import taxes, brokerage fees, or other charges imposed by local authorities.
Such charges are generally the responsibility of the recipient.
Missing or Damaged Shipments
If a package is missing, substantially delayed, or arrives damaged, please contact us with your order details so the matter can be reviewed.